Refund Policy

We want you to feel confident when trying Gelatine Sculpt. If you are not fully satisfied with your purchase, you can request a refund within our 60-day money-back guarantee period.

🛡️ 60-Day Risk-Free Guarantee
You have 60 days from the date of purchase to return the product and request a refund. This gives you enough time to try the product and decide if it’s right for you.

📦 How to Request a Refund
Step 1: Check Eligibility
Ensure your request is within 60 days of your purchase date.

Step 2: Contact Support
Send an email to our support team:
📧 support@institutoexperience.com.br
Use the subject line: “Refund Request” for faster processing.
Include your details and let us know you would like a refund.

Step 3: Return the Product
Send all bottles back to the address below:
Bottles can be opened, used, or empty
Include a note with your name, email, and order ID (if available)
📍 Return Address:
11870 62nd St N
Largo, FL 33773, USA
⚠️ Please note: Return shipping costs are not covered by us.

Step 4: Refund Processing
Once we receive your return, your refund will be processed within a few days. You will receive an email confirmation once completed.

💳 Refund Timing
After processing, your refund will be credited back to your original payment method.
Processing Time: 5–10 business days
Timing may vary depending on your bank or credit card provider

✅ Important Notes
✔ All bottles must be returned to qualify for a refund
✔ Include your details to avoid delays
✔ Refund requests must be made within 60 days

💬 Need Help?
Our support team is here for you:
📧 support@institutoexperience.com.br

👍 Try With Confidence
There is no risk in trying Gelatine Sculpt. We stand behind our product and want you to feel completely satisfied with your purchase.